ANA Reviews

I was expecting it to be a bit of a hassle, but I found award seats way easier than I thought. There seemed to be a decent number showing up, and it only took me maybe a few searches to find something that worked

I booked through ana.co.jp and the fare seemed decent at first, but once I went through all the steps, the extra fees and seat options made it feel more expensive than expected. The site isn’t terrible, but the whole click-around process felt unnecessary. I just wish they showed the full price earlier so it was easier to tell if it was actually a good deal

I stopped by this lounge before my flight and overall it was a good experience. It seemed clean and was fairly quiet, which I appreciated. I’m not totally sure if I just caught it at an off time, but the snack options felt like they could’ve been a bit better.

I mean, it wasn’t terrible, but the food tasted bland to me, and the screen kept freezing again. I was hoping it would be better this time, but yeah… kind of disappointing.

I tried using my miles to upgrade an ANA flight on ana.co.jp, and honestly... it was frustrating. I checked a bunch of different dates, but every single one showed no availability. Even on flights that looked like they had plenty of open seats, there were still no upgrade seats showing up.

I contacted customer support, and they basically just told me to keep checking, which, yeah... wasn’t exactly useful. It kind of feels like the upgrade option technically exists, but in practice it’s almost impossible to actually use.

I flew with ANA and my bags arrived safely with no damage, so no complaints there. But just a heads up: their baggage policy on ana.co was kind of confusing, especially when it came to extra weight fees. I had to spend a while figuring it out, and even though the airport staff were helpful, it still made the whole process more stressful than it needed to be. Not a bad experience overall, but I’d definitely recommend checking the baggage rules carefully before you fly.

I’ve found ANA handy when I’m flying around Japan, or going from Japan to major cities in Asia or the US. From Tokyo especially, there are usually plenty of options, so that part feels really easy and kind of... effortless.

Where it gets a bit tricky is Europe or smaller cities. Sometimes the route choices just aren’t there, and I end up looking at another airline or dealing with a long connection, which is fine but also... not exactly convenient.

The website is decent enough for checking routes, no big complaints there. I just wish they had more direct flights to more places. Overall, ANA is good, especially for Japan-focused travel, but the coverage isn’t as wide as I’d hoped...

I flew with ANA recently, and the plane felt kind of worn out inside. The seats and screens looked dated, which was a bit surprising because I expected better from them. The crew was nice enough, so no issue there, but it did feel like they could be putting a little more effort into keeping the cabin experience up to standard

Online check-in on ana.co.jp worked just fine for me, so no complaints there. But finding the actual boarding info? Why does that always have to feel harder than it should? At the airport, boarding felt a bit messy and slower than expected. It wasn’t terrible or anything, just kind of average overall

I’ll admit, when the wait started getting a little long, I immediately assumed it was going to be a whole frustrating thing. But once I got through, the customer service team was actually really nice and got my ticket issue sorted out. They explained everything clearly, which helped a lot. Overall, it turned out good.

My plans shifted, so I had to change my flight date on ana.co.jp. It was simple, honestly. I just chose the new flight, paid the fare difference, and that was it. As long as you read what’s on the screen and double-check the details like you normally would, it’s not confusing. Worked fine for me, and I’d use it again...

My partner flights matched the booking like they were supposed to, so no weird surprises there. if this stuff gets messed up it’s usually on the airlines’ systems, but this time everything lined up fine.

The WiFi onboard was okay, but I was hoping it would be better. It worked fine for sending messages, which was nice, but trying to load regular pages felt slow. It also dropped once or twice, and while it wasn’t a huge disaster, it was a bit frustrating because I’d expected a smoother connection.

Connecting through Haneda was mostly smooth for me, and it made me appreciate how much a well-organized airport can take the stress out of travel. One of my layovers did feel a little rushed, so I had to move faster than I would’ve liked, but overall it was a good reminder that even a tight connection can work out when things are set up clearly.

My flight ended up being delayed twice, and the updates didn’t come through until way too late. I get that delays happen, but it feels like the right thing to do is keep passengers informed early so they can plan and not be left guessing. Overall, it just didn’t feel very reliable

I canceled my order, and the whole process felt more confusing than it needed to be. Like, I thought it was done, then I had to check again, and then I was still waiting on the refund. It did eventually come through, but way later than I expected. Just a frustrating experience overall.

I booked my flight on ana.co, i thought the whole process was smooth. The pages loaded without any issues, the seat selection was easy for me to understand, and my payment went through on the first try. I did have to double-check one detail just to be safe, but from my experience, it was a solid and hassle-free booking.

I flew with ANA and yeah, it was a nice ride, in the simple way I mean. The seat was comfortable enough for being on a longer flight, and my legs had decent space to exist, which I appreciated. The cabin also looked really clean, like the tray table, floor, and even the bathroom were all kept up well. Not a huge fancy story here or anything, just a smooth flight and clean plane. I’d fly with them again

I booked my flight through ana.co.jp and flew with ANA last month. the whole experience just felt very steady and reassuring to me. From boarding all the way to landing, everything seemed calm, organized, and handled with care. The crew looked like they were checking things properly, and the plane itself was really clean and well maintained. I’m usually a bit of a nervous flyer, so maybe I notice these things more than other people, but ANA gave me a strong feeling that safety was being taken seriously. The website was also straightforward to use, and I didn’t run into any major issues while booking.

I’ve had a good experience with ANA’s site and mileage program overall. The site is easy enough to use, and like I said, the miles can be a really good value, especially if you’re booking trips to Japan. Sometimes the points take a bit longer to show up than I’d like, but like I said, overall I’m still happy with it